SAITAKELA, Mardhalia.
 Analisis Customer Relationship Management Terhadap Kepuasan Dan Loyalitas Pelanggan Pada Toko Sukaroti.
<strong>Journal of Information System, Applied, Management, Accounting and Research</strong>, [S.l.], v. 9, n. 1, p. 386-395, feb. 2025.
ISSN 2598-8719.
Available at: &lt;<a href="https://www.journal.stmikjayakarta.ac.id/index.php/jisamar/article/view/1769" target="_new">https://www.journal.stmikjayakarta.ac.id/index.php/jisamar/article/view/1769</a>&gt;. Date accessed: 06 july 2025.
doi: <a href="https://doi.org/10.52362/jisamar.v9i1.1769">https://doi.org/10.52362/jisamar.v9i1.1769</a>.