PERANCANGAN ARSITEKTUR SISTEM INFORMASI MANAJEMEN PENYELESAIAN LAPORAN (SIMPeL v.3.0) DI OMBUDSMAN REPUBLIK INDONESIA

  • Tulus Pribadi STMIK Jayakarta
  • Syahrizal Dwi Putra Universitas Esa Unggul
DOI: https://doi.org/10.52362/jmijayakarta.v1i3.489

Abstract

The Indonesian Ombudsman is a State Institution tasked with overseeing public services based on Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia. Based on this task, the Ombudsman of the Republic of Indonesia performs services in the form of receiving reports / complaints from the public regarding public services performed by service providers that must be resolved quickly and efficiently. To achieve this goal, the Ombudsman of the Republic of Indonesia must have an integrated Information System that can record and complete the report completion process. Taking into account the magnitude and complexity of the work in the Ombudsman of the Republic of Indonesia, the Management Information System for Completion of this Report must be well planned and based on the data needed by each user. The Architecture of the Management Report Management Information System Completion of the Community Report was built using the enterprise architecture planning model approach, especially the TOGAF ADM method with the hope that the SIMPeL v3.0 blueprint can be the basis for the development of the Report Settlement Management Information System (SIMPeL v3.0) in the Ombudsman of the Republic of Indonesia.

Author Biographies

Tulus Pribadi, STMIK Jayakarta

Program Studi Teknik Informatika (S1)

Syahrizal Dwi Putra, Universitas Esa Unggul

Departemen Teknik Informatika, Fakultas Ilmu Komputer

References

[1] “Undang-Undang Republik Indonesia Nomor 37 Tahun 2008 Tentang Ombudsman Republik Indonesia.”.
[2] “Undang-Undang Republik Indonesia Nomor 25 Tahun 2009 Tentang Pelayanan Publik.”.
[3] P. Ombudsman, “Peraturan Ombudsman Republik Indonesia Nomor 26 Tahun 2017 tentang Tata Cara Penerimaan, Pemeriksaan, dan Penyelesaian Laporan.,” Ombusman, 2017.
[4] The-Open-Group, “TOGAF® Version 9.1 . In Open Group Standard,” 2011.
[5] F. T. a. A. R. Emanuel, “Perancangan Enterprise Architecture UNIPAS Morotai Menggunakan TOGAF ADM,” teknika, vol. 9, no. 1, pp. 1-8, 2020.
[6] H. Tohari, Analisis Serta Perancangan Sistem Informasi Melalui Pendekatan UML, Yogyakarta: Penerbit Andi, 2014.
[7] “Undang-Undang Republik Indonesia Nomor 14 Tahun 2008 Tentang Keterbukaan Informasi Publik.”.
Published
2021-07-18
How to Cite
PRIBADI, Tulus; PUTRA, Syahrizal Dwi. PERANCANGAN ARSITEKTUR SISTEM INFORMASI MANAJEMEN PENYELESAIAN LAPORAN (SIMPeL v.3.0) DI OMBUDSMAN REPUBLIK INDONESIA. Jurnal Manajamen Informatika Jayakarta, [S.l.], v. 1, n. 3, p. 220-231, july 2021. ISSN 2797-0930. Available at: <https://www.journal.stmikjayakarta.ac.id/index.php/JMIJayakarta/article/view/489>. Date accessed: 06 july 2025. doi: https://doi.org/10.52362/jmijayakarta.v1i3.489.
Citation Formats
Issue
Vol 1 No 3 (2021): Jurnal Manajemen Informatika Jayakarta
Section
Articles
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