Journal of Information System, Informatics and Computing
JISICOM (Journal of Information System, Informatics and Computing), e-ISSN: 2597-3673 (Online), p-ISSN: 2579-5201 (Printed), Published twice in one year in June and December, contains a manuscript of thought and research results. ACCREDITED BY SINTA 5, DECREE OF THE MINISTER OF RESEARCH AND TECHNOLOGY / HEAD OF THE NATIONAL RESEARCH AND INNOVATION AGENCY OF THE REPUBLIC OF INDONESIA, NUMBER 200 / M / KPT / 2020 ON THE ACCREDITATION RATING OF SCIENTIFIC JOURNALS PERIOD III OF 2020. JOURNAL OF INFORMATION SYSTEM, INFORMATICS AND COMPUTING, RANKED 5 (SINTA 5), CALCULATED VOLUME 2 NUMBER 1 (2018) Focus and Scope ( Call for Papers):
Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta
Implementasi Aplikasi Bank Sampah Berbasis Web Sebagai Inovasi Pengelolaan Sampah Berkelanjutan.
Waste management in densely populated areas remains a major challenge, particularly in terms of efficiency in recording and managing Waste Bank transaction data. The previous desktop-based system had limitations, such as being restricted to a single device, not supporting multi-user access, and lacking responsiveness to mobility needs. To address these issues, a web-based Waste Bank information system was developed, allowing access from various devices online. The aim of this development is to improve transaction management efficiency, simplify access for staff and customers, and provide flexible and accurate reporting features. The system supports real-time recording of waste deposit and withdrawal transactions, allows customers to monitor their balance and transaction history, and enables staff to work from multiple locations. With this web-based application, Waste Bank management is expected to become more modern, efficient, and inclusive.
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SISTEM PENDUKUNG KEPUTUSAN UNTUK MEMILIH MOBIL BEKAS DI FAMILY GARAGES DENGAN METODE SIMPLE ADDITIVE WEIGHTING (SAW)
This research aims to develop a Decision Support System (DSS) to assist consumers and management at Family Garages in selecting the best second-hand cars in an objective and systematic manner. The system is designed using the Simple Additive Weighting (SAW) method, which effectively processes various important criteria such as price, production year, engine condition, mileage, and fuel consumption. With this system, the car selection process, which was previously manual and subjective, can now be carried out based on structured calculations that provide more accurate recommendations according to user preferences. Additionally, the system aims to improve decision-making efficiency and support Family Garages in providing better services to customers. It is expected that the implementation of this system will lead to more accurate, efficient decisions in purchasing second-hand cars, reducing the risk of errors in car selection. The system also has the potential to increase customer satisfaction and trust in the services provided by Family Garages.
ANALISA WEBSITE MYDX MENGGUNAKAN METODE WEBQUAL 4.0 DI LINGKUNGAN DIVISI WHOLESALE SERVICE
The MyDX website is an internal system used by employees of the Wholesale Service Division to support payment administration and document management processes. In its implementation, several issues have been identified, particularly related to usability, clarity of information, and interaction quality, which may affect user satisfaction. This study aims to analyze the influence of website quality on user satisfaction using the WebQual 4.0 method, which consists of three dimensions: usability, information quality, and interaction quality. This research employed a quantitative approach by distributing questionnaires to 62 respondents selected using the Slovin formula. The data were analyzed using IBM SPSS through validity testing, reliability testing, and multiple linear regression analysis. The results indicate that partially, usability (Sig. 0.043 < 0.05) and interaction quality (Sig. < 0.001 < 0.05) have a significant effect on user satisfaction, while information quality (Sig. 0.244 > 0.05) does not have a significant effect. Simultaneously, the three website quality dimensions significantly influence user satisfaction.
Implementasi Teknik Normalisasi Basis Data untuk Menghindari Redundansi Data pada Sistem Penjualan
In today's digital era, efficient information management is key to a business's operational success. In the sales sector, high transaction volumes generate vast amounts of data daily. However, many sales systems still face a classic data architecture problem: data redundancy, or unnecessary duplication of information. Data redundancy is not simply a matter of inefficient storage; it directly impacts the emergence of data anomalies. When the same data is stored in multiple locations, the risk of information inconsistency during updates, deletions, and insertions is very high. Inconsistent data can mislead management in decision-making, for example, errors in inventory reports or financial recapitulations. The main objective of this research is to eliminate data redundancy and prevent anomalies in the sales system to ensure information integrity. Through systematic table organization, this research seeks to create a more efficient and accurate database architecture to support management decision-making. The method used is structured analysis through data decomposition stages. The process begins with collecting raw (unnormalized) transaction data, which is then processed through the 1NF, 2NF, and 3NF stages. The final stage involves validating the Create, Read, Update, and Delete (CRUD) functions to ensure the consistency of the new schema. The desired result is an optimal relational database schema, where data is logically distributed into specific, interconnected tables. This implementation will result in a lighter system, efficient storage usage, and error-free sales reporting.
PERANCANGAN UI/UX APLIKASI UMKM DENGAN METODE DESIGN THINKING MENGGUNAKAN FIGMA
The design of the User Interface and User Experience using the Design Thinking method with the help of Figma in the Dapoer Ibu business aims to improve comfort, efficiency, and security for users through the development of applications that are easier to use and more effective. The Design Thinking method is applied to understand user needs in more depth, evaluate user assumptions, and reformulate existing problems so that various alternative strategies and solutions can be found that may not have been previously seen. In this design process, Figma is used as a design tool to produce a more optimal and attractive mobile application display for users
PENGEMBANGAN SISTEM INFORMASI WEB CAFE HAGI DENGAN METODE CUSTOMER RELATIONSHIP MANAGEMENT
The development of information technology is driving transformation in business processes, particularly in transaction and data management. Cafe Hagi currently still implements a cash payment system that limits transaction flexibility for customers. The design in this study aims to build a web-based sales system integrated with a payment gateway and Customer Relationship Management (CRM) features to improve operational efficiency and quality service. The system development method selected uses the Software Development Life Cycle (SDLC) with the Waterfall model. The development stages consist of planning, requirements analysis, design using UML with implementation, and system testing. Web technology is the choice for system development, supported by a relational database and integrated digital payment services and message notifications. The results of the study indicate that the system is able to support non-cash transactions, simplify sales data management, and enhance interaction with customers through CRM features. Thus, this system has the potential to improve operational effectiveness and business competitiveness in the face of digital developments..The research results indicate that the developed system is capable of supporting non-cash transactions, simplifying sales data management, and enhancing customer interaction through CRM features. Therefore, this system has the potential to improve operational effectiveness and business competitiveness in the face of digital developments.
METODE KLASIK DALAM PENGAMBANGAN WEB SISTEM INFORMASI KOMUNITAS MARVEL INDONESIA
Hobby-based communities play a crucial role in connecting individuals with shared interests, including the Marvel fan community in Indonesia, which encompasses comics, feature films, and even action figure collections. However, limited access to official information about community activities hinders the public from learning more about its existence and activities. Therefore, a structured and easily accessible information medium is needed. The system development method in this research was conducted through data collection using literature studies and internet sources related to the activities of the Indonesian Marvel Community. Next, a web-based information system was designed and built using PHP as the backend programming language and MySQL as the database. This system was developed to present integrated information, including a community profile, a brief history, a schedule of upcoming activities, documentation of past activities, and visitor reviews. The results of the study indicate that the developed information system is able to meet the need for providing official information regarding community activities in a more effective and structured manner. Furthermore, this system also demonstrates that the Indonesian Marvel Community has a broad reach, not only centered in the capital but also spread across various major cities in Indonesia. The presence of this system is expected to increase community participation and have a positive impact on individuals with similar interests through the provision of accurate and easily accessible information.
IMPLEMENTASI RAPID APPLICATION DEVELOPMENT DALAM PENULISAN ULANG TOTAL PHP VERSION MANAGER ASDF-PHP
This study discusses the application of the Rapid Application Development (RAD) methodology in a complete rewrite of the asdf-php plugin by integrating the php-build build engine. Previous versions of the asdf-php plugin faced various challenges, such as high code complexity and installation failures on modern operating systems. However, this plugin plays a crucial role in supporting the PHP ecosystem. Therefore, improvements were needed through a more effective development approach. In this study, the authors applied the RAD methodology to accelerate the software development process. The stages involved included requirements planning, user design, construction, and the final implementation (cutover) phase. This approach enabled an iterative and adaptive development process, facilitating adjustments to system requirements. The result of this study is a new plugin infrastructure that functions as an efficient wrapper over php-build. Automated testing demonstrated improved installation reliability and overall system stability. Furthermore, the application of the RAD methodology proved effective in producing open source software that is more efficient, easier to maintain, and able to leverage mature community components.
SISTEM INFORMASI PAKET PERNIKAHAN BERBASIS WEB PADA RIZI CATERING DENGAN PHP DAN MySQL
A wedding package promotion website is a solution to make it easier for prospective customers to obtain service information quickly and accurately. This study aims to build a wedding package marketing website for Rizi Catering that provides complete information about service packages, a documentation gallery, and an order form that is directly connected to WhatsApp marketing. The development method used is the Waterfall model, which includes the following stages: analysis, design, implementation, testing, and maintenance. The website was developed using PHP for system logic, MySQL as the database, and CSS for the user interface. Testing results using the Black Box Testing method showed that all functions operate as designed, pages load properly, the booking form successfully saves data to the database, and WhatsApp integration functions optimally. Additionally, the User Acceptance Test (UAT) results achieved an average percentage of 77%, indicating that the Rizi Catering website is well-received by visitors. The research findings can be accessed via https://rizicatering.free.nf/. Thus, the website successfully fulfills the research objectives as an informative promotional tool while simplifying the initial order documentation process at Rizi Catering.
EVALUASI SISTEM IDENTIFIKASI GENDER BERDASARKAN NIK PADA PEMBELIAN TIKET ONLINE KERETA API INDONESIA (KAI ACCESS)
This study aims to evaluate the Usability level of the gender identification system based on the National Identification Number (NIK) in the KAI Access application used for online train ticket purchases. The system was developed by PT Kereta Api Indonesia (KAI) to enhance passenger comfort and safety through seat arrangement based on gender. This study employed a quantitative approach with the System Usability Scale (SUS) method. Data were collected from 100 KAI Access users through an online questionnaire. The results showed that the average SUS score was 76.18, classified as Category C (Okay), indicating that the system has good Usability and is acceptable to users. However, some respondents suggested improvements in system notifications and user guidance.
EKSPLORASI KAPABILITAS ODOO ERP MODUL HR DALAM MENDUKUNG OPERASIONAL SUMBER DAYA MANUSIA DI BANK ACEH SYARIAH
In the digital era, the banking industry requires integrated information systems to maintain operational efficiency. This study aims to explore the capabilities of the Odoo ERP HR module in supporting personnel operations at Bank Aceh Syariah, which currently faces challenges such as manual processes, data redundancy, and technical "time-out" errors during payroll processing. The research method used is descriptive qualitative through literature studies and in-depth interviews with staff from the Human Capital Division at Bank Aceh Syariah. The exploration results indicate that Odoo's module capabilities are able to comprehensively address four main system requirements, namely integrated employee data management, transparent attendance recording, transparent performance appraisal, and optimized payroll processing. The Employees module serves as a Single Source of Truth for employee identity and contract data. The Attendance and Time Off modules provide real-time attendance and leave data. The Project module records task-based productivity, while the Appraisal module provides objective performance evaluation. All of this data is automatically integrated into the Payroll module, which is capable of performing instant and transparent salary calculations. This study concludes that the implementation of Odoo ERP has the potential to overcome data fragmentation, minimize inter-unit mutation mismatches, reduce dependence on manual reconciliation, and support a more stable and accurate payroll process at Bank Aceh Syariah
ANALISIS PENERAPAN AUTO SCALING DAN LOAD BALANCING PADA WEB SERVER DI LINGKUNGAN OPENSTACK
The increasing number of users and web service requests demands a system capable of dynamically adjusting resource capacity to maintain performance and service availability. One solution is the use of load balancing combined with automatic scaling (auto scaling) in the OpenStack environment. This study analyzes the performance of a load balancer system using an auto scaling approach on the Apache2 web server in OpenStack. The methodology employed is the Network Development Life Cycle (NDLC), which includes the Analysis phase to identify system requirements and resources. The Design phase covers the design of network topology and testing scenarios, while the Simulation phase involves the installation and configuration of OpenStack. Testing was conducted using three scenarios: CPU load, HTTP requests, and memory load, each performed five times. Monitoring was carried out using Gnocchi services. The results indicate that the system effectively responds to increasing load while maintaining web service stability. CPU load testing showed an average scale-up time of 583 seconds and scale-down time of 213 seconds. HTTP request testing with 1,000,000 requests resulted in an average scale-up of 543 seconds and scale-down of 297 seconds, while memory load testing produced a scale-up of 561 seconds and scale-down of 81 seconds. In conclusion, the implementation of load balancing with auto scaling is considered effective, although Gnocchi metrics are aggregate and do not fully represent real-time conditions.
SEGMENTASI DAN KLASIFIKASI LESI KULIT MENGGUNAKAN YOLO V11
Skin cancer poses a serious threat if not detected early. Limited access to dermatology services calls for a reliable digital solution. This study proposes DermaScan, a web application for the early diagnosis of skin cancer based on the YOLOv11 model, capable of simultaneously segmenting and classifying skin lesions. The model was trained using the pre-processed HAM10000 dataset, including data augmentation and conversion of annotations to the YOLO format. The training process utilized a GPU and mixed precision for efficiency. Evaluation results demonstrate high performance with mAP50 = 0.91 and mAP50-95 = 0.735 for detection, as well as mAP50 (Seg) = 0.905 and mAP50-95 (Seg) = 0.706 for segmentation, proving good accuracy in mapping and identifying lesions. The best performa model is implemented into a web application using Flask (backend) and React.js (frontend) with a single-page application interface. Users can upload images of lesions and receive real-time prediction results, including disease type, severity level, and medical recommendations. DermaScan serves as a fast and easily accessible non-invasive screening tool. This system has the potential to raise public awareness and support healthcare professionals in the early detection of skin cancer, although it is not a substitute for clinical diagnosis
PERANCANGAN ULANG DAN OPTIMALISASI INFRASTRUKTUR JARINGAN KOMPUTER MENGGUNAKAN METODE NDLC DI MAN 5 TASIKMALAYA
This study redesigns the network infrastructure of MAN 5 Tasikmalaya using the NDLC method to resolve traffic congestion during peak exam hours caused by the use of HUBs in 12-15 classrooms. The primary issue of collision domains was confirmed through Wireshark analysis, which identified packet retransmissions, and nPerf testing, which showed a low browsing score of 56.43% despite a 129.21 Mbps capacity. To address this, the architecture was upgraded to an Extended Star topology by replacing HUBs with Managed Switches and implementing bandwidth management via MikroTik (Simple Queue and hotspot cookies). Validation through Cisco Packet Tracer confirmed successful connectivity across all segments, concluding that eliminating collision domains and optimizing traffic significantly improves network stability and quality of service.
ANALISIS KLASIFIKASI KEPUASAN PELANGGAN TERHADAP PELAYANAN CUSTOMER SERVICE UNTUK PENINGKATAN LAYANAN MENGGUNAKAN DATA MINING DENGAN DECISION TREE
This study analyzes customer satisfaction with customer service using data mining techniques and the Decision Tree algorithm. The data was obtained from customer questionnaires completed after transactions and were processed through pre-processing, attribute labeling, and missing value handling. The dataset was split into 80% training data and 20% testing data to build and evaluate a classification model with two target categories: satisfied and dissatisfied. The modeling results show that the Consideration Label is the most dominant factor in determining customer satisfaction, while the Suggestion Label serves as a supporting attribute. Model evaluation produced an accuracy of 58%, with precision, recall, and F1-score for the dissatisfied class of 0.62, 0.66, and 0.64, respectively, and for the satisfied class of 0.53, 0.49, and 0.51, respectively. Based on these results, the Decision Tree method can be used to classify customer satisfaction, although further improvement in model performance is still needed to obtain more optimal predictions.
EVALUASI KINERJA JARINGAN WIFI DI SMKN MANONJAYA MENGGUNAKAN PARAMETER QUALITY OF SERVICE (QOS
This study aims to evaluate the performance of WiFi networks at SMKN Manonjaya using Quality of Service parameters including throughput, delay, jitter, and packet loss. The research method used is descriptive with a qualitative approach through observation, interviews, documentation, and network testing in several areas such as classrooms, canteens, and laboratories. The measurement results show that network quality is strongly influenced by the level of network usage. In the Ringnet network during break time, throughput is low while delay and jitter are high, whereas during learning activities throughput increases with lower delay and jitter values. Meanwhile, the Aula network shows fairly good throughput but relatively high packet loss. The results indicate that the main factors affecting network quality include the number of users, bandwidth capacity, and distribution of network devices. Therefore, optimization of bandwidth management, addition of access points, and improvement of network monitoring and maintenance are required to achieve a more stable, evenly distributed, and optimal network service to support digital learning activities.
Penerapan Metode AHP dalam Sistem Pendukung Keputusan Seleksi Penerima Beasiswa Berbasis Multi-Kriteria
There are many aspects that must be considered, ranging from academic grades, family economic conditions, to student activity in the organization. When all of this is assessed without a structured approach, the results can feel less consistent. From there, there is a need to use a more systematic method, one of which is the Analytic Hierarchy Process or AHP, which in this study is used to help determine the priorities of scholarship recipients more rationally. The approach used is quantitative, with a multi-criteria decision-making framework. The data was collected through direct observation in the campus environment, then deepened with a paired comparison questionnaire filled out by parties involved in the selection process. After that, the analysis is carried out gradually. Starting from compiling a decision hierarchy, then calculating the priority weight using eigenvectors, to finally checking the consistency of the assessment through the Consistency Ratio. In this part, there are sometimes small doubts about whether all the assessments are really stable, but that's what makes the process feel more controlled. The results obtained show something quite interesting. Academic achievement turned out to be the most dominant criterion compared to others, and directly affected the final results of the selection. From the AHP calculation, one candidate emerged with the highest score of 0.6127, which placed him as the most deserving scholarship recipient.
PERANCANGAN DAN PEMBUATAN SISTEM INFORMASI PELAYANAN KONSULTASI HUKUM BERBASIS WEB PADA KANTOR HUKUM MR. OKY & PARTNERS
MR. OKY & Partners Law Office faces challenges in managing legal consultation services, as processes such as client data recording, document management, and consultation scheduling are still handled manually. This results in less effective and efficient services and potential data security risks. This study aims to design and develop a web-based legal consultation information system to improve service quality. The research methods include observation, interviews, and literature study, with system design using Unified Modeling Language (UML). The system is implemented using PHP and MySQL and tested using Black Box Testing. The results show that the system improves data management efficiency, accelerates document retrieval, and enhances service effectiveness.
RANCANG BANGUN SISTEM INFORMASI PURCHASING BERBASIS WEB MENGGUNAKAN METODE ANALYTICAL HIERARCHY PROCESS (AHP) PADA PT. KOMINDO BIZOLUSI
The purchasing information system at PT. Komindo Bizolusi still has limitations, as it only functions as a transaction input medium without supplier data analysis and process automation. Supplier selection is also conducted subjectively without a systematic approach. This study aims to design a web-based purchasing information system using the Analytical Hierarchy Process (AHP) method to support supplier selection decisions. The research methods include observation, interviews, and literature study, with system development using the Waterfall method and UML design. The system is built using Laravel and MySQL and tested using Black Box Testing. The results show that the system produces consistent weighting with a value of 0.0760 (<0.1) and provides objective supplier rankings.
PERANCANGAN DAN PEMBUATAN SISTEM INFORMASI SUPPLY CHAIN MANAGEMENT BERBASIS WEB PADA PT. USIMPEL INOVASI INDONESIA
PT Usimpel Inovasi Indonesia is a broadband internet service provider that still faces challenges in Supply Chain Management (SCM) due to the absence of an integrated system. Item requests are conducted via email without internal documentation, procurement is handled manually, and inventory management relies on spreadsheets, which are prone to errors. This study aims to design and develop a web-based Supply Chain Management information system to improve efficiency and data accuracy. The research methods include observation, interviews, and literature study. The system is developed using PHP programming language and MySQL database and is modeled using Unified Modeling Language (UML). Additionally, the system applies Reorder Point (ROP) and safety stock methods to support inventory control. The result of this study is a web-based information system capable of managing request, procurement, payment, and reporting processes in an integrated manner. Black Box testing shows that the system functions as expected. This system is expected to enhance SCM management effectiveness and reduce data recording errors
IMPLEMENTASI SISTEM SUPPORT SERVICE BERBASIS ANDROID DENGAN NAIVE BAYES, PRIORITY QUEUE, DAN LOAD BALANCING SERTA EVALUASI KEPUASAN PELANGGAN
Currently, the customer service process in the Service and Support Department of PT X is still carried out semi-manually through email, telephone, and instant messaging. This condition causes report recording to be less structured, increases the risk of data loss, slows complaint handling, and reduces transparency in ticket resolution status. As a result, operational efficiency decreases and customer satisfaction with the service becomes less optimal for the company. This research develops an Android-based support service ticketing application integrated with cloud-based data storage and real-time notifications. The system applies the Naive Bayes method to classify ticket priority levels based on complaint descriptions, Priority Queue to manage service queues according to urgency, and Load Balancing to distribute technician tasks evenly based on workload. The development method used is Agile Software Development with a Scrum approach through planning, development, testing, and continuous evaluation stages in each sprint. The results show that the system can improve service efficiency by 35%, accelerate technician response by 40%, reduce the risk of data loss by up to 90%, and achieve a user satisfaction level of 88% based on User Acceptance Test (UAT) results. This system also improves service transparency, real-time ticket monitoring, and service management decision making.
Manajemen Proyek Rekayasa Perangkat Lunak Aplikasi Reservasi Meeting Room Berbasis Website
Meetings are an activity carried out by a group of elite businesspeople to plan business steps for the company's progress to overcome business obstacles and achieve significant profits. However, sometimes holding offline meetings is still hampered by the lack of rooms that do not match the desired number and conditions. The main factors that become obstacles are the lack of information on the availability of meeting rooms from several vendor options in strategic locations and difficulties in the manual reservation process. The purpose of this research is to conduct a project management engineering application for meeting room reservations to help elite businesspeople find meeting rooms that meet their criteria by involving several vendors in strategic locations. The software engineering method used is waterfall, which consists of the stages of requirements, system analysis, design, implementation, testing and debugging of the application to be developed. The expected result of this research is a project management design in the development of a website-based meeting room application that can help elite businesspeople in finding meeting rooms that meet their criteria so that their business can run smoothly.
PERBANDINGAN KINERJA NAÏVE BAYES DAN RANDOM FOREST DALAM PREDIKSI PERFORMA AKADEMIK SISWA
Predicting student academic performance has become one of the important applications of machine learning in the field of education. This study aims to compare the performance of Naïve Bayes and Random Forest algorithms in predicting student academic performance using a data mining approach. The dataset used in this research is the Student Performance Dataset obtained from the UCI Machine Learning Repository, which contains academic, social, behavioral, and demographic student data. The research method applies the CRISP-DM framework consisting of data understanding, data preparation, modeling, and evaluation stages. The preprocessing stage includes categorical variable encoding, removal of G1 and G2 variables to avoid data leakage, and transformation of the target variable into binary classification. The dataset was divided into 80% training data and 20% testing data. Model evaluation was conducted using accuracy, precision, recall, f1-score, and confusion matrix. The results show that Random Forest achieved an accuracy of 72.15%, outperforming Naïve Bayes with 70.88%. Feature importance analysis indicates that absences, failures, age, and goout are the most influential factors affecting student academic performance. This study concludes that Random Forest provides better performance in classifying student academic performance and is capable of providing interpretation of factors influencing prediction results.
OPTIMASI PROSES PENGAJUAN FREE PARKING KARYAWAN MELALUI SISTEM BERBASIS WEB
The process of applying for employee free parking facilities at A Mall is still conducted manually, leading to delays in approval, data recording errors, and limitations in real-time status monitoring. This study aims to optimize the management of employee free parking applications through an integrated web-based information system. The system was developed using the Waterfall method with Unified Modeling Language (UML) for system modeling, implemented using PHP and MySQL, and tested using black box testing. The testing results indicate that the system is able to accelerate the application processing time from an average of 2 days to less than 1 day and reduce data recording errors by up to 85% through the automation of submission and validation processes. Therefore, the developed system is effective in improving administrative efficiency, data accuracy, and centralized monitoring of employee free parking applications.
ANALISIS PERBANDINGAN QUALITY OF SERVICE (QoS) JARINGAN SATELIT LEO DAN JARINGAN SELULER MENGGUNAKAN METODE KUANTITATIF EKSPERIMENTAL DI KABUPATEN MADIUN
Perkembangan teknologi komunikasi mendorong meningkatnya kebutuhan terhadap layanan internet yang cepat, stabil, dan mampu menjangkau berbagai wilayah. Selain jaringan seluler, layanan broadband berbasis satelit Low Earth Orbit (LEO) mulai digunakan sebagai alternatif akses internet di wilayah dengan keterbatasan infrastruktur jaringan. Penelitian ini bertujuan untuk menganalisis dan membandingkan kinerja Quality of Service (QoS) layanan broadband satelit LEO menggunakan Starlink dengan jaringan seluler di Kabupaten Madiun. Metode penelitian yang digunakan adalah metode kuantitatif eksperimental melalui pengukuran langsung pada beberapa lokasi pengujian yang merepresentasikan wilayah perkotaan, semi-urban, dan pedesaan. Parameter QoS yang dianalisis meliputi bandwidth, throughput, delay, jitter, dan packet loss berdasarkan standar TIPHON. Hasil penelitian menunjukkan bahwa jaringan seluler memiliki performa lebih baik pada parameter throughput, bandwidth, dan delay di wilayah dengan kualitas sinyal yang baik, sedangkan layanan satelit LEO unggul dalam cakupan jaringan dan kestabilan akses pada wilayah dengan keterbatasan infrastruktur seluler. Penelitian ini diharapkan dapat menjadi referensi dalam pemilihan teknologi akses internet sesuai kondisi wilayah dan kebutuhan pengguna.
PERANCANGAN SISTEM PENGAMBILAN OBAT BERBASIS WEB PADA RSU CAHAYA MEDIKA
The Medication pickup process at RSU Cahaya Medika is still manual, causing delays, queues, and data errors. This study aims to implement a web-based information system to improve pharmacy service efficiency and accuracy. The system was developed using the waterfall model with PHP, MySQL, and Framework. It helps manage prescriptions, medication status, and reports in an integrated way. The result show that the system speeds up services, reduces errors, and provides clear information to patients. It is expected to enhance the performance of the hospital pharmacy.
PENERAPAN METODE RAD PADA PEARNCANGAN SISTEM PEMBAYARAN ADMINISTRASI PEMBAYARAN JASA LAYANAN INTERNET PADA PT JARINGAN SARANA NUSANTARA
PT Jaringan Sarana Nusantara an internet service provider, still uses a manual process to manage it’s paymaent system leading to problen such as recording errors and difficulties in tracking paymen history and status. This study aims to design and devlop a hinh-ferforming, stucture and efficient on line payment management system. The deploment methode used in Rapid Application Development (RAD). The result ini this system is the aoutomatic recording and facilityss tracking of customer payment
OPTIMALISASI SISTEM REKOMENDASI PENYEWAAN TRUK MENGGUNAKAN CONTENT BASED FILTERING
In general, people do not have information in choosing the type of truck based on the load requirements and the type of goods to be transported when renting a truck. The high risk of accidents usually occurs due to overcapacity, vehicle mismatch with needs. Precisely determining the type of logistics fleet can now be accommodated through a web-based recommendation system equipped with a direct booking module. Through this platform, users can specify vehicles specifically based on load parameters, such as weight capacity and commodity category. In its development, the Waterfall methodology was systematically applied, encompassing the stages of needs analysis, system design, program code writing, testing, and periodic maintenance. The accuracy of this system was evaluated using the Cosine Similarity algorithm . Based on the trial results, the system successfully produced a very high level of recommendation similarity, with a coefficient value reaching 0.9487. The implementation of this technology has proven to be able to optimize the accuracy of fleet selection, reduce rental process time, and minimize security risks during the logistics distribution process
RANCANG BANGUN SISTEM INFORMASI LAYANAN PELANGGAN PURNA JUAL BERBASIS WEB PADA PT. COWAY INTERNATIONAL INDONESIA
PT. Coway International Indonesia faces operational constraints in managing customer complaints, which are still handled manually through social media and Excel spreadsheets. This conventional process is prone to data input errors, delays information delivery to technicians, and lacks transparency for customers. This study aims to design and develop a web-based after-sales customer service information system to integrate the workflow digitally. The system was developed using the Waterfall model, implemented with the Laravel framework, and supported by a MySQL database. The developed platform provides specific functionalities, including ticket submission and real-time status tracking for customers, validation by customer service, technician scheduling by staff, and maintenance report inputs by field technicians. The system was validated using Black Box Testing. The results indicate that the system successfully eliminates data redundancy, accelerates response times, and significantly improves the operational efficiency of the company's after-sales services.
ANALISIS KEPUASAN NASABAH TERHADAP DIGITAL SAVING PADA APLIKASI BRIMO MENGGUNAKAN METODE PIECES FRAMEWORK
User satisfaction is a feeling that arises from comparing the performance of a service with the expectations held by its users. In the context of the BRImo application, user satisfaction can be assessed through the efficiency of opening a savings account digitally. However, mobile banking services still face several challenges, including connection disruptions and transaction failures caused by system errors, which may reduce customer trust. This study employs the PIECES Framework, consisting of six variables: Performance, Information and Data, Economics, Control and Security, Efficiency, and Service, to evaluate the system comprehensively and systematically. This method enables the identification of strengths and areas requiring improvement to ensure the system effectively meets user needs. The results indicate average scores of 4.7 for Performance, 4.411 for Information, 3.658 for Economics, 4.6 for Control and Security, 4.416 for Efficiency, and 4.272 for Service. Based on these findings, the level of user satisfaction with the BRImo application falls within the satisfied category, indicating that the application provides high-quality services and is capable of meeting or even exceeding user expectations in supporting digital banking activities.
OPTIMASI PENJADWALAN PRIORITAS PRODUKSI WIP REAL TIME BERBASIS SIMPLE ADDITIVE WEIGHTING DAN QR CODE
Work-In-Progress (WIP) management in the pharmaceutical industry requires accurate control because each lot has a holding time limit that affects product stability. Manual processes may cause scheduling delays, incorrect lot retrieval, and storage area congestion. This study aims to develop a web-based WIP management system that generates real-time production priority recommendations. The system development applies Agile, while priority optimization uses Simple Additive Weighting (SAW) with criteria consisting of remaining holding time, urgency level, drum quantity, waiting time, and room occupancy. The system is equipped with QR Code validation during stock-in and stock-out activities to improve data traceability. The simulation results show that Lot 87511XP obtains the highest score of 0.6800 because it has the most critical remaining holding time, is stored in a high-density room, and has a long waiting time. Black box testing indicates that all main functions operate according to the expected scenarios. The proposed system supports more objective scheduling decisions, accelerates WIP monitoring, and helps mitigate overcapacity and holding time violation risks.
IDENTIFIKASI KEMATANGAN BUAH ALPUKAT (AVOCADO) MENGGUNAKAN ALGORITMA ADAPTIVE NEURO FUZZY INFERENCE SYSTEM (ANFIS)
Avocado (Persea americana) is a horticultural commodity with high economic value but is climacteric, so the ripening process occurs quickly after harvest. Determining the ripeness level is still done conventionally (visually and manually) often results in subjective assessments and damages the fruit. This study aims to develop a non-destructive avocado ripeness identification system (unripe, ripe, and overripe) using the Adaptive Neuro Fuzzy Inference System (ANFIS) algorithm. The input parameters used are based on the Red-Green-Blue (RGB) color features and Gray Level Co-occurrence Matrix (GLCM) texture features extracted from digital images of avocados. The test results show that the combination of the ANFIS network architecture with a Gaussian membership function is able to recognize the ripeness level of avocados with an accuracy of up to 93.3% on the test data. This system is expected to be a technological solution for farmers and distributors in the process of sorting fruit objectively and quickly.
ANALYSIS OF ACCEPTANCE OF THE KREDITPLUS MOBILE USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM)
The rapid development of financial technology in Indonesia has encouraged finance companies to adopt mobile-based services. PT. KB Finansia Multi Finance provides Kreditplus Mobile to facilitate customer financial transactions. However, the number of users remains relatively low compared to the total customer base and competitors. This study aims to analyze the effect of perceived usefulness, perceived ease of use, and attitude toward using on the acceptance of Kreditplus Mobile using the Technology Acceptance Model (TAM). This research applied a quantitative explanatory method by distributing questionnaires to 100 users selected through simple random sampling. Data were analyzed using SPSS. The results indicate that perceived usefulness, perceived ease of use, and attitude toward using have a positive and significant effect on application acceptance, both partially and simultaneously. Attitude toward using shows the strongest influence on acceptance. The findings suggest that improving service quality and enhancing application features can increase user acceptance and transaction efficiency
ANALISIS KLASIFIKASI KUALITAS JAWABAN DEBAT POLITIK MENGGUNAKAN METODE NAIVE BAYES BERBASIS PRINSIP KERJA SAMA GRICE
Penelitian ini bertujuan untuk menganalisis dan mengklasifikasikan kualitas jawaban debat politik menggunakan algoritma Naive Bayes berbasis Prinsip Kerja Sama Grice. Data diperoleh dari transkrip debat pasangan calon Bupati dan Wakil Bupati Bima Tahun 2024 yang dikembangkan menjadi 500 data teks dan diberi label ke dalam tiga kategori, yaitu Relevan, Menghindar, dan Tidak Relevan. Tahapan penelitian meliputi preprocessing teks, yaitu case folding, cleaning, stopword removal, dan stemming menggunakan Sastrawi, kemudian dilanjutkan dengan ekstraksi fitur menggunakan Term Frequency-Inverse Document Frequency (TF-IDF). Proses klasifikasi dilakukan menggunakan algoritma Multinomial Naive Bayes dengan pembagian data 80% sebagai data latih dan 20% sebagai data uji. Hasil penelitian menunjukkan bahwa model menghasilkan 1.207 fitur TF-IDF dan mencapai akurasi sebesar 79,00%, precision 71,76%, recall 79,00%, serta F1-score 73,00%. Hasil menunjukkan bahwa metode Naive Bayes mampu mengidentifikasi pola kebahasaan yang berkaitan dengan kepatuhan maupun pelanggaran terhadap maksim percakapan Grice. Penelitian ini membuktikan bahwa pendekatan machine learning dapat digunakan sebagai alat bantu objektif untuk mengevaluasi kualitas komunikasi politik yang lebih efisien.