Rancang bangun aplikasi manajemen sistem pelayanan penyediaan jasa berbasis online

  • Mesa Abdilah Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta
  • Verdi Yasin Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta
  • Akmal Budi Yulianto Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta
DOI: https://doi.org/10.52362/jmijayakarta.v2i1.722

Abstract

Service management information system is a part of remote service through internet technology media. Business companies must be able to adapt, if initially the company focused on how to provide direct, quality services, now companies are faced with the fact that to win in the midst of competition, companies must provide online or electronic media which of course must also be of high quality. The process of collecting data using the method of observation, interviews and literature study. In system development using Extreme Programming method. System design tools used are activity diagrams and Use case diagrams. Meanwhile, for the manufacture of an online-based service provider system, the author uses the programming language used is React JS for the front end, Express JS for the back end and PostgreSQL as the database. Based on the results of the study, an online-based service management information system was obtained. The implementation of this service system is made with facilities including service orders, latest repair status information, user data management, payments and transaction history that have been carried out.

Author Biographies

Mesa Abdilah, Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Program Studi Sistem Informasi

Verdi Yasin, Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Assistant Professor in Department of Informatics Engineering

 

Akmal Budi Yulianto, Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Departemene Sistem Informasi

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Published
2022-02-02
How to Cite
ABDILAH, Mesa; YASIN, Verdi; YULIANTO, Akmal Budi. Rancang bangun aplikasi manajemen sistem pelayanan penyediaan jasa berbasis online. Jurnal Manajamen Informatika Jayakarta, [S.l.], v. 2, n. 1, p. 103-114, feb. 2022. ISSN 2797-0930. Available at: <https://www.journal.stmikjayakarta.ac.id/index.php/JMIJayakarta/article/view/722>. Date accessed: 06 july 2025. doi: https://doi.org/10.52362/jmijayakarta.v2i1.722.
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Vol 2 No 1 (2022): JMIJayakarta: February 2022
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Articles
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